18+ Only. Gambling is for adults only. If you feel gambling is becoming a problem, use our self-exclusion tools or contact support immediately.
Responsible Gaming

Responsible Gaming at wenpkr – Play Smart, Stay in Control

wenpkr believes that gambling should always be an enjoyable form of entertainment, never a source of financial stress or personal harm. This page explains the tools, policies, and resources wenpkr provides to help Pakistani players stay in control of their play.

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Important Notice Before You Play

Gambling involves real money and the risk of financial loss. Never gamble with money you cannot afford to lose. Do not chase losses. Do not gamble when stressed, under the influence of substances, or as a way to solve financial problems. wenpkr is strictly 18+ only.

18+
Responsible Gaming Tools on wenpkr

Six tools available directly from your wenpkr account settings – no phone call or waiting period required.

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Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your wenpkr wallet. Once the limit is reached, further deposits are blocked until the period resets. Lowering a limit takes effect immediately; increases require a 24-hour cooling period.

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Loss Limits

Set a maximum net loss threshold per day, week, or month. When your losses hit the limit, wenpkr automatically suspends further wagering for the remainder of the period. This tool is particularly useful for preventing short-term impulsive chasing of losses.

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Session Time Reminders

Choose an interval – 30, 60, or 90 minutes – and wenpkr will display a pop-up at that interval showing your session duration, net result, and the option to end your session. These reminders help you stay aware of time spent playing.

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Cooling-Off Period

Apply a temporary break from wenpkr for 24 hours, 7 days, 30 days, or a custom period up to 90 days. During a cooling-off period, your account remains open but all deposits and wagering are disabled. The break takes effect the moment you apply it.

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Self-Exclusion

Self-exclusion removes you from wenpkr for a defined period (6 months, 1 year, 2 years, or 5 years) or permanently. Once applied, access is blocked immediately and cannot be reversed until the exclusion period ends. wenpkr will also stop all marketing to excluded players.

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Reality Checks

At regular intervals you define, wenpkr displays a summary of your wins, losses, and time spent in your current session. Reality checks are designed to prevent players from losing track of time and money during extended gaming sessions.

How to Apply a Deposit Limit

Setting a deposit limit on wenpkr takes under two minutes. Here is how to do it after logging in:

1
Log in to your wenpkr account and click your username or avatar in the top-right corner to open your Account Menu.
2
Navigate to Responsible Gaming within your account settings. This section is always prominently accessible and is never buried in sub-menus.
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Select Deposit Limits and choose your preferred period: daily, weekly, or monthly.
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Enter the PKR amount you want to set as your limit. The minimum you can set is Rs 500.
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Confirm the limit. Lower limits take effect immediately. If you later decide to increase or remove a limit, a 24-hour waiting period applies before the change goes live – giving you time to reconsider.
How to Apply Self-Exclusion

If you feel you need to step away from gambling entirely, self-exclusion is the most effective tool. Follow these steps:

1
Log in to wenpkr and go to Account Settings → Responsible Gaming → Self-Exclusion.
2
Choose your exclusion period: 6 months, 1 year, 2 years, 5 years, or Permanent. Think carefully – permanent exclusion cannot be reversed.
3
Confirm your identity and submit the request. Your account is restricted within minutes. You will receive a confirmation email to your registered address.
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Alternatively, if you cannot access your account, email [email protected] (copy manually – not a link) with the subject line "Self-Exclusion Request" from your registered email address.
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wenpkr will immediately stop all marketing communications and will not send promotional offers during the exclusion period.
Default Responsible Gaming Limits

These are the platform-wide default caps on wenpkr. Individual account limits you set in your settings override these defaults downward.

Tool Daily Default Cap Weekly Default Cap Monthly Default Cap Takes Effect
Deposit Limit Rs 50,000 Rs 200,000 Rs 500,000 Immediately (when lowered)
Loss Limit Rs 30,000 Rs 100,000 Rs 300,000 Immediately (when lowered)
Session Reminder Every 60 minutes (default; adjustable to 30 or 90 min) Immediately
Cooling-Off 24 hours – 90 days (player-defined) Immediately
Self-Exclusion 6 months / 1 year / 2 years / 5 years / Permanent Within minutes
Are You Gambling Responsibly?

The questions below are adapted from widely-used responsible gambling self-assessment frameworks. If several of these apply to you, it may be worth taking a break and speaking with a support service. Be honest with yourself – there are no right or wrong answers here, only useful ones.

Do you find yourself spending more money on gambling than you originally intended?
Warning sign
Have you ever borrowed money or sold assets to fund gambling?
Serious sign
Do you try to win back losses by placing more bets (chasing losses)?
Serious sign
Has gambling caused arguments with family members or friends?
Warning sign
Do you feel anxious, irritable, or low when you are not gambling?
Warning sign
Have you ever lied about how much time or money you spend on gambling?
Serious sign
Do you gamble to escape personal problems or relieve stress?
Serious sign

If two or more of the "Warning sign" questions apply, or any single "Serious sign" question applies, wenpkr strongly recommends setting a cooling-off period or self-exclusion immediately and seeking professional support.

The 18+ Rule at wenpkr

wenpkr enforces a strict minimum age of 18 years for all account registrations. This is not a formality – it is a core protection. Gambling by minors is harmful and wenpkr has zero tolerance for it.

How wenpkr Enforces 18+
  • Date of birth is collected at registration and verified against identity documents during KYC.
  • wenpkr may request a copy of your CNIC or passport at any time. Accounts where age cannot be verified will be suspended until documentation is provided.
  • Accounts confirmed to belong to minors will be immediately and permanently closed. Any deposits made by minors will be returned to the originating payment source.
  • wenpkr does not run advertising or promotional campaigns that target individuals under 18.
  • Parents and guardians are encouraged to use parental control software to prevent access to gambling sites by minors in their household.
Talking to Someone

If you are struggling with gambling-related issues, speaking to a professional can make a real difference. wenpkr encourages Pakistani players to reach out to qualified counsellors and support services. You can also contact the wenpkr support team directly at [email protected] (copy manually – not a clickable link) to request immediate self-exclusion or a cooling-off period applied by our team.

Remember: Gambling should be treated as a form of paid entertainment, just like going to the cinema or watching a PSL match at a venue. Set your entertainment budget in PKR, stick to it, and stop when the budget is spent – regardless of whether you are winning or losing. Never gamble with rent money, bill payments, or funds earmarked for your family's needs.

Play Smart on wenpkr – Your Controls Are Always One Click Away

Your responsible gaming tools are permanently accessible in your wenpkr account settings. You do not need to contact support to set a deposit limit or take a break – just log in and go to the Responsible Gaming section. If you prefer to explore the platform first, check out wenpkr Casino or our Cricket Betting markets. Always play within your means. 18+ only.